Suburban's commercial growth platform turns every eligible employee and approved affiliate into a measurable sales channel — tracked from referral to invoice under a single Attribution ID.
Employee SSO provisioning, affiliate registration with KYC, unique Channel ID, referral link and QR code for every member.
Must · Phase 1Multi-channel intake via form, link, QR, chat, email and API. Real-time deduplication and NDPA consent capture on every submission.
Must · Phase 1Configurable scorecard covering fit, serviceability, budget and timing. NPS coverage check before assignment. Standard pipeline stages.
Must · Phase 2Orders mirror from POS with Channel ID. Revenue moves through contracted → live → billed → collected, each state tagged to the Attribution ID.
Must · Phase 2Append-only ledger. Rules A1–A12. One Attribution ID links lead through to invoice line. Dispute workflow with SLA timers and escalation panel.
Must · Phase 1Versioned plan builder with fixed, percentage, tiered and hybrid rewards. Clawback rules. Monthly cycle with three-step approval chain.
Must · Phase 2One Customer ID reconciled across POS, billing and IMS. Named account owner at every stage. 360° view with services, invoices, tickets and visits.
Must · Phase 3WS = R/T per account. Priority score P = w₁H + w₂Risk + w₃Propensity + w₄Recency. Configurable weights. Visit and action tasks generated from the priority list.
Must · Phase 3Trigger library for usage thresholds, contract anniversaries and bandwidth saturation. Renewal calendar with escalation. Retention playbooks by risk reason.
Must · Phase 3Customer referral programme with link and code. Leaderboards by team and region. Notifications by email, SMS, WhatsApp and in-app on every status change.
Should · Phase 3Role-based dashboards for executives, CRM, KAMs, Finance and compliance. Funnel views, attribution reports, wallet share and commission exports.
Must · Phase 2Fraud rules detecting self-referral, circular referral and duplicate identities. Conflict-of-interest declarations. Immutable audit log. NDPA 2023 compliance.
Must · Phase 1Six participant types can originate or influence revenue. Submit a referral in under one minute from any device.
Submit and track referrals using your personal link, QR code or referral form. Every submission stamps your Channel ID and a timestamp.
Own leads and opportunities, quote within the approved price book. One incentive plan per deal — commission or referral reward, not both.
Be named on an opportunity or account to receive influence credit. Weights across named influencers must sum to 100% of the influence pool.
Register with identity details and bank information, upload KYC documents, pass approval, then submit referrals using your code, link or QR.
Register deals for protection under rule A5. Submit referrals in bulk via portal or API. A registered deal outranks a later unregistered lead until registration expires.
Refer other businesses using your personal link or code. Rewards follow the customer referral plan. Referral prompts fire after successful installations.
Your lead is captured with Channel ID CH-AO-0042. You will receive an SMS and in-app notification at each status change. SLA acknowledgement due within 24 hours.
Your book of business — leads, opportunities, attributed revenue and channel performance in one view.
| Company | Service | Value | Stage | Days open |
|---|---|---|---|---|
| Broadlink Enterprises AT-9F8E7D6C | Dedicated Fibre | ₦3,600,000 | Proposal | 4 |
| NovaTech Nigeria Ltd AT-3A2B1C0D | Managed SD-WAN | ₦7,200,000 | Negotiation | 11 |
| Greenfield Schools AT-5C6D7E8F | Cloud Backup | ₦1,440,000 | Qualified | 2 |
| Apex Logistics PLC AT-1F2E3D4C | Dedicated Fibre | ₦9,600,000 | Won — Installing | 22 |
| Sunridge Hotels AT-8B9A0C1D | Voice & UC | ₦2,760,000 | Live | 45 |
WS = R/T per account. Priority score P = w₁H + w₂Risk + w₃Propensity + w₄Recency. Configurable weights, reviewed quarterly.
Every payout line traces to a customer, service, invoice and rule. Monthly cycle with three-step approval chain.